Privacy Policy

Information Collection

We collect personal information that you voluntarily provide when requesting consultations or engaging our services. This includes your name, email address, and details about your property and automation requirements.

Technical data may also be collected through your use of our website, including IP addresses, browser types, and page navigation patterns. This information helps us improve site functionality and user experience.

Purpose of Data Processing

Personal information is processed for the following purposes:

• Responding to consultation requests and service inquiries
• Scheduling property assessments and installations
• Providing technical support and system maintenance
• Sending project updates and service notifications
• Improving our services and website functionality
• Complying with legal obligations

Legal Basis for Processing

We process personal data based on:

• Your explicit consent when submitting forms or contacting us
• Contractual necessity when providing services you have requested
• Legitimate business interests in maintaining client relationships and improving our operations
• Legal obligations under Irish and European Union law

Data Sharing and Disclosure

We do not sell or rent personal information to third parties. Data may be shared with:

• Service providers who assist with technical infrastructure, communication systems, or business operations
• Professional advisors including legal counsel and accountants
• Regulatory authorities when required by law

All third parties with access to personal data are contractually obligated to maintain confidentiality and process information only for specified purposes.

Data Retention

Personal information is retained for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client records related to completed projects are maintained for seven years in accordance with business record retention requirements.

Information collected through website analytics is retained for a maximum of 26 months.

Your Rights

Under applicable data protection laws, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to processing of your data
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]. We will respond to requests within one month.

Security Measures

We implement technical and organizational security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission, secure server infrastructure, and restricted access controls.

However, no transmission method over the internet is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to enhance functionality and analyze site usage. You can control cookie preferences through your browser settings. For detailed information, refer to our Cookies Policy.

Changes to This Policy

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through prominent notice on our website.

Last updated: September 2024

Contact Information

For questions regarding this privacy policy or our data practices, contact:
Email: [email protected]
Address: 42 Pembroke Street Upper, Dublin 2, D02 VN24, Ireland